{"id":256,"date":"2025-01-08T22:35:43","date_gmt":"2025-01-08T14:35:43","guid":{"rendered":"https:\/\/silkroadholiday.com\/?page_id=256"},"modified":"2025-11-26T14:29:49","modified_gmt":"2025-11-26T06:29:49","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/silkroadholiday.com\/sg\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h1 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 40px;\">Terms &amp; Conditions<\/h1>\n<p><strong>Effective Date:<\/strong> 1 Jan 2026<\/p>\n<p>Welcome to Silk Road Holiday! By using our website and services, you agree to the following terms and conditions. Please read them carefully.<\/p>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Acceptance of Terms<\/h2>\n<p>By accessing and booking through our website, you agree to be bound by these terms and conditions. If you do not agree, please refrain from using our services.<\/p>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Services Provided<\/h2>\n<p>Silk Road Holiday acts as an intermediary between customers and service providers (e.g., hotels, transport operators, tour guides). We do not own, manage, or operate the services provided.<\/p>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Booking and Payment<\/h2>\n<ul>\n<li>All bookings require a deposit or full payment to confirm your reservation.<\/li>\n<li>The payment schedule, including the deposit amount and due dates, will be specified during booking.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Pricing<\/h2>\n<ul>\n<li>All prices are quoted in US Dollars and are subject to change without prior notice.<\/li>\n<li>Prices include only the items explicitly stated in the tour package. Additional charges may apply for optional activities, taxes, and surcharges.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Cancellation and Refund Policy<\/h2>\n<p>Refer to our <a href=\"\/sg\/cancellation-refund-policy\/\"><strong>Cancellation and Refund Policy<\/strong><\/a>.<\/p>\n<ul>\n<li>Clients are responsible for understanding the refund terms before making a booking.<\/li>\n<li>Cancellation fees will apply as per the policy.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Changes to Bookings<\/h2>\n<ul>\n<li>Any changes to confirmed bookings must be requested in writing.<\/li>\n<li>Changes are subject to availability and may incur additional charges.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Responsibilities and Liabilities<\/h2>\n<ul>\n<li>Silk Road Holiday is not liable for personal injury, illness, damage, loss, or delay caused by third-party providers or unforeseen circumstances (e.g., weather, political unrest, force majeure).<\/li>\n<li>Travel insurance is strongly recommended to cover such events.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Travel Documents<\/h2>\n<ul>\n<li>Clients are responsible for obtaining valid travel documents (e.g., passports, visas).<\/li>\n<li>Silk Road Holiday is not responsible for any consequences of incomplete or incorrect documentation.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Customer Obligations<\/h2>\n<ul>\n<li>Provide accurate information during booking.<\/li>\n<li>Behave respectfully toward other participants, guides, and local communities.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Privacy Policy<\/h2>\n<p>Your personal information is protected under our <a href=\"\/sg\/privacy-policy\/\"><strong>Privacy Policy<\/strong><\/a>.<\/p>\n<ul>\n<li>Data collected during booking will only be used for fulfilling your reservation and providing better service.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Force Majeure<\/h2>\n<p>Silk Road Holiday shall not be held responsible for delays, changes, or cancellations due to events beyond our control, including natural disasters, pandemics, government restrictions, or other emergencies.<\/p>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Dispute Resolution<\/h2>\n<ul>\n<li>Any disputes arising from these terms will be governed by the laws of Kyrgyzstan.<\/li>\n<li>Disputes will first be resolved through negotiation. If unresolved, they may be submitted to mediation or arbitration.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Intellectual Property<\/h2>\n<ul>\n<li>All content on our website (e.g., text, images, logos) is the intellectual property of Silk Road Holiday and may not be reproduced without permission.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Amendments to Terms<\/h2>\n<p>Silk Road Holiday reserves the right to update these terms and conditions at any time. Changes will be effective upon posting on our website.<\/p>\n<h2 class=\"wp-block-heading has-text-color has-link-color\" style=\"color: #3b3634; font-size: 30px;\">Contact Information<\/h2>\n<p>For questions or concerns, please contact us:<\/p>\n<ul>\n<li>Email: <a href=\"mailto:hello@silkroadholiday.com\">hello@silkroadholiday.com<\/a><\/li>\n<\/ul>\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Effective Date: 1 Jan 2026 Welcome to Silk Road Holiday! By using our website and services, you agree to the following terms and<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-256","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | Silk Road Holiday<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions | Silk Road Holiday\" \/>\n<meta property=\"og:description\" content=\"Terms &amp; Conditions Effective Date: 1 Jan 2026 Welcome to Silk Road Holiday! 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